Our Customer Success team are the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy.

As the Scaled Customer Success Manager, you’ll add value day in and day out by managing our rapidly growing customer base, as well as having an integral impact on building out the processes and workflows at one of Vanta’s newest sections within the Customer Experience organization.

As the Community Lead, you will launch and scale a Vanta user community in order to facilitate collaboration and knowledge-sharing amongst our customer base, drive customer retention (a top company-wide priority), and brand loyalty. We’re confident that a bi-product of this community will strengthen Vanta’s thought leadership in the security startup space.