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Head of Sales Operations

Sales operations is a really important discipline for a fast-growing SaaS business, and we’re looking for a leader experienced in SaaS revenue operations to build out and lead the function for Vanta. You will be a bridge between Vanta’s Marketing, Sales, Customer Success, and Finance teams, driving more efficient sales and retention processes, as well as heightened visibility into critical revenue operations data. You’ll build and manage a team that optimizes revenue processes end-to-end, provides visibility to Vanta’s leadership to drive strategy, and develops the tools that make Vanta’s Sales and Customer Success teams incredibly productive. Your work will drive real business outcomes, rather than just ticky-tacky day-to-day improvements. Our ideal candidate is highly strategic, has seen the best and worst of revenue operations, and is a builder who wants to build the best revenue operations function in tech from the ground up, anticipating and building programs, automation, staffing, and coverage models ahead of Vanta’s revenue growth. 


The role

You will...

  • Build and manage a team that focuses on sales and customer success strategy, process creation, and automation
  • Lead strategy and planning for sales and customer success - including areas like retention, pricing, and packaging
  • Refine Vanta’s sales operations technology stack end-to-end to optimize for efficiency, speed, and future growth
  • Improve and standardize sales and customer success processes across the organization to improve operational efficiency and productivity
  • Build out and refine a revenue analytics stack that enables scheduled and ad hoc reporting from various internal and SaaS based systems to Vanta’s leadership
  • Interface cross-functionally with Marketing, Sales, Customer Success, and Finance to ensure that Vanta’s revenue operations team, processes, and technology stack serve the needs of all internal and external constituencies
  • Develop and execute a strategic plan for revenue operations that takes Vanta from today to exit

You might...

  • Have 6+ years of proven experience in revenue/sales operations at a SaaS business that has gone through an exit, preferably an IPO, at least at Director level
  • Have expert proficiency in relevant revenue/sales operations tools - Salesforce and Hubspot in particular
  • Have demonstrable experience in building, growing, and leading a great team
  • Have a passion for operations and efficient solutions to thorny operational problems
  • Be experience in forecasting, data analytics, and modeling and a proven ability to utilize data insights to drive decision-making

Benefits

We offer competitive benefits, as you may expect:

Industry-competitive salary and equity
Medical (mental and physical health), dental, and vision benefits
Paid parental leave for all parents
401(k) plan
Flexible work hours and location
Ergonomically-friendly workspace equipment
Open paid-time-off policy and 10 company holidays
Generous monthly stipend for commute to our SF office
Health and wellness focused company activities

Beyond these table stakes, our greatest benefit may be the opportunity to build a fundamental internet infrastructure: how a business becomes trustworthy and then proves its reliability.

About us

We started by building the simplest way for a company to prepare for a SOC 2 assessment.

We started with SOC 2 because it was the most common way for an internet business to prove its security. In the course of building for SOC 2, we built out a suite of security tools that every internet business needs: laptop management, account monitoring, employee onboarding and offboarding, cloud infrastructure configuration, policy documentation, and more.

Over time, we’ll add additional certifications (HIPAA, ISO27001) and partner with industry experts to bolster the ways a business’ security is proved. We’re just getting started.

Our goal is to demystify internet security to the average person, equipping beginners with sane defaults and growing them into security-savvy principals who can explain how their company protects customer data and why their business is worthy of your trust.

Vanta’s mission is to secure the internet and protect consumer data

Interested? We'd love to talk! Email us at jobs@vanta.com

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Vanta automates compliance starting with SOC 2
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