93% automation of security questionnaires

Launched scalable, sustainable automation 6 months ahead of schedule

Accelerated sales cycles and GitHub Copilot adoption

“Vanta made GitHub’s success their own success.”

Megan Snyder
Director of Customer Assurance, GitHub

TL;DR

  • Challenge: The launch of GitHub Copilot triggered a wave of security questionnaires with the potential to bottleneck GitHub’s sales cycles.
  • Solution: Vanta’s questionnaire automation and Trust Center gave GitHub a scalable, human-reviewable customer assurance program built to support rapid AI adoption.
  • ROI: 93% automation in six months, accelerating product adoption; stronger AI transparency; and faster sales cycles.

The company

The backbone of secure software development

More than 180 million developers and 90% of the Fortune 100 use GitHub to create, store, manage, and collaborate on code, making it one of the most widely adopted developer platforms in the world. With the launch of GitHub Copilot, an AI pair programming tool, the company entered a new chapter—bringing AI-powered developer productivity to organizations of all sizes while continuing to champion secure, high-quality software development.

The challenge

A dramatic surge in security questionnaires

GitHub experienced firsthand how AI raises the bar for trust after it launched GitHub Copilot. Customers wanted clear explanations of how GitHub Copilot handles data, prompts, caching, and retention—and how it aligns with global compliance standards and regulations.

This resulted in a surge of more than 300 questionnaires in a short timeframe—far more than the customer assurance team felt they could manage manually. Without a scalable way to prioritize and respond to questionnaires, the GitHub team risked slowing sales cycles, delaying Copilot adoption, and falling short of its commitment to being customer-obsessed.

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The Vanta impact

Scaling GitHub Copilot—without slowing down

GitHub chose Vanta as a product partner to help scale customer assurance without compromising its customer-first approach. Together, they enabled faster sales cycles, clearer AI trust conversations, and sustainable Copilot growth—freeing the team to focus on higher-value work.

Vanta tools and solutions ROI
Questionnaire automation: Automated inbound questionnaires using GitHub’s knowledge base to reduce turnaround times and free up the team.
  • 93% of inbound questionnaires automated in 6 months—surpassing GitHub’s goal of automating in 12 months
  • Hundreds of questionnaires are now managed automatically, keeping up with accelerating demand
  • Reduced customer wait times and sales cycle friction
Trust Center: Communicates Copilot’s AI safety, data usage, and retention practices in plain language.
  • Fewer security questionnaires
  • Faster sales cycles
  • Improved customer trust and confidence

With Vanta, GitHub removed security questionnaire bottlenecks—automating trust at enterprise scale while accelerating sales. GitHub now has the assurance foundation to scale AI adoption without slowing revenue.

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“GitHub is deeply embedded within the developer community, and we wanted a solution that we could partner directly with the security and product engineering teams to build for enterprise scale.” 

Megan Snyder
Director of Customer Assurance, GitHub

“Vanta helped us unblock our sales cycle for security questionnaires in a scalable, sustainable way.”

Megan Snyder
Director of Customer Assurance, GitHub