
Zendesk
Overview
Vanta integrates with Zendesk to automate monitoring of security-related tasks and user access. By syncing ticket data and account information, Vanta helps ensure that issues are resolved on time, assigned to owners, and properly prioritized—supporting a structured, auditable approach to incident and access management.
Top capabilities
Track and manage security tasks more efficiently with automated tests that help you:
- Verify that security issues are tracked, assigned to owners, and prioritized appropriately
- Confirm that P0–P3 issues are resolved within your defined SLAs
- Ensure Zendesk accounts are associated with current employees and deprovisioned when personnel leave
- Maintain visibility into task-based workflows tied to security and compliance outcomes
Supported resources
Supported automated tests
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