CASE STUDY
ÉTUDE DE CAS

Hummingbird Healthcare achieves SOC 2 and HIPAA certification in 2 months with Vanta

COMPANY
ENTREPRISE
Hummingbird Healthcare
LOCATION
EMPLACEMENT
Miami, Florida
INDUSTRY
INDUSTRIE
Healthtech
PARTNER
PARTENAIRE
EMPLOYEES
EMPLOYÉS
~300
VANTA CUSTOMER SINCE
ANNÉES AVEC VANTA
2025
SOC 2 and HIPAA compliance in 2 months

20x faster questionnaire responses

No new headcount required

“Before Vanta, our manual processes didn't support us passing SOC 2 Type 1 in a three-month timeframe.”

Chandler Oldfield
IT Operations Leader & Security Officer, Hummingbird Healthcare

TL;DR

  • Challenge: Healthcare customers required SOC 2 and HIPAA attestations before signing, but a lean security team was managing compliance manually.
  • Solution: Vanta’s Agentic Trust Platform centralized SOC 2, HIPAA, vendor risk, questionnaires, and customer trust into a single, scalable program.
  • ROI: Achieved SOC 2 Type 1 and HIPAA compliance within 3 months, cut security questionnaire turnaround from weeks to under a week, and scaled compliance without adding headcount.

The company

Building patient access as a service for healthcare systems

Hummingbird Healthcare partners with healthcare systems to transform how patients access care. The company analyzes, standardizes, and innovates across people, process, and technology to help health systems fix patient access, improving the patient experience and freeing providers to focus on patient care. Because Hummingbird works with protected patient data for major health systems, security isn’t just icing on the cake—it’s the whole cake. 

The challenge

Healthcare deals require proof of trust

As Hummingbird grew, enterprise buyers wanted to see SOC 2 and HIPAA attestations as part of the purchasing process. With a lean security team, meeting these requirements quickly required more structure and coordination than Hummingbird’s existing tools supported—putting deal momentum at risk.

What Hummingbird tried first: Hummingbird managed compliance manually across spreadsheets and project management tools, with policies, evidence, and questionnaires scattered across individual owners. Vendor reviews were inconsistent, risk tracking was underdeveloped, and healthcare security questionnaires took weeks to complete, slowing deals and pulling focus from core security work.

Hummingbird's pivot point: The team realized its manual processes wouldn’t scale to support mounting healthcare compliance demands. To unblock deals and mature their risk posture, they needed a centralized GRC platform with healthcare-specific frameworks built in. 

“Before Vanta, compliance lived in spreadsheets and scattered files. Now everything is centralized and manageable.”

—Wesley Hatmaker, Cybersecurity Engineer, Hummingbird Healthcare

The Vanta impact

Faster audits for faster trust

Hummingbird turned to its trusted partner to evaluate options, align stakeholders, and confidently move forward with Vanta as the right long-term platform for healthcare compliance. Hummingbird chose Vanta because of its clear leadership in the trust management space, compared to other platforms. 

Vanta’s out-of-the-box readiness for healthcare compliance—including native HIPAA support, policy templates, and AI-powered questionnaires—helped Hummingbird consolidate their compliance process into a unified, scalable program that replaced manual work and earned customer trust faster.

Here's how Hummingbird deployed Vanta:

Vanta tools and solutions ROI
Vanta’s Agentic Trust platform: Centralized compliance and audit readiness with Vanta’s platform as the system of record for SOC 2, HIPAA, policies, evidence, people, and assets.
  • SOC 2 Type 1 and HIPAA attestations within about 3 months
  • 50% reduction in time to audit readiness
Questionnaire Automation and Trust Center: AI-powered questionnaire automation paired with a customer-facing Trust Center allows Hummingbird to respond to customer requests quickly.
  • Up to 20x faster questionnaire response time
  • Security team freed up from routine customer requests
Vendor Risk Management: Centralized vendor inventory, automated discovery, and structured review cadences aligned to healthcare risk levels for an improved security posture.
  • Shifted from reactive security to proactive risk mitigation
  • Zero new headcount added

With Vanta, Hummingbird turned compliance into a scalable trust foundation that supports the entire organization, not just the security team. Looking ahead, the company is building toward SOC 2 Type 2 and an ongoing compliance cadence that keeps them continuously audit-ready as they work with more healthcare systems.

“Vanta turned compliance into an automated, ongoing process that continually reflects our security posture. We can focus our time on optimizing security infrastructure instead of documenting it.”

—Wesley Hatmaker, Cybersecurity Engineer, Hummingbird Healthcare

Chandler Oldfield
IT Operations Leader & Security Officer, Hummingbird Healthcare
Chandler Oldfield
IT Operations Leader & Security Officer, Hummingbird Healthcare