CASE STUDY
ÉTUDE DE CAS

How JetBrains turned SOC 2 into scalable infrastructure for a global engineering org

COMPANY
ENTREPRISE
JetBrains
LOCATION
EMPLACEMENT
Amsterdam, Netherlands
INDUSTRY
INDUSTRIE
Dev tools
PARTNER
PARTENAIRE
EMPLOYEES
EMPLOYÉS
2,600+
SOLUTION
SOLUTION

SOC 2, Trust Center, Questionnaire Automation, Advanced Risk Management

VANTA CUSTOMER SINCE
ANNÉES AVEC VANTA
5+ successful SOC 2 audits with different scopes completed

70% time savings for JetBrains teams on routine NDA execution tasks

20% time saving on questionnaire completion

"Vanta helps us save time. That’s the most important impact for us.”

Ilya Pleskunin
Security Program Manager, JetBrains

TL;DR

  • Challenge: JetBrains needed SOC 2 to maintain customer and partner relationships—but had just two people managing a complex, multi-product environment.
  • Solution: JetBrains chose Vanta for its flexibility, integrations, and hands-on support, deploying it across SOC 2, Trust Center, and Questionnaire Automation.
  • ROI: 5+ SOC 2 audits with different scopes completed, customer due diligence requests automated end-to-end, 20% time savings on questionnaire completion, 70% time savings on routine NDA execution tasks, and a scalable GRC foundation built around time savings.

The company

The tools developers rely on every day

JetBrains builds some of the most widely used developer tools in the world, including IntelliJ IDEA. As the company scaled across seven countries and expanded its enterprise customer base, so did the compliance expectations it needed to meet.

The challenge

A small team, a growing compliance mandate

In 2020, JetBrains needed to achieve SOC 2 after customers and partners began requiring it to maintain business relationships. At the time, the company’s security team faced limited resources, so any path forward had to be highly efficient.

What JetBrains tried first: JetBrains needed to manage SOC 2 across 10-plus in-scope products, many of which had multiple AWS accounts, creating a large and complex environment for a lean team to oversee. 

JetBrains' pivot point: JetBrains knew manual processes would not scale, so the team ran a proof of concept to evaluate compliance automation vendors. JetBrains needed a solution with strong integrations, intuitive usability, and enough flexibility to work within JetBrains’ security requirements from the start.

Why JetBrains chose Vanta: Some vendors insisted that JetBrains connect sensitive systems during the POC, but the team was unwilling to do so. Vanta stood out by being more flexible during evaluation and showing the level of support JetBrains would need long-term.

The Vanta impact

From audit project to GRC infrastructure

JetBrains adopted Vanta to support SOC 2, automate customer-facing security processes through Trust Center, and expand access to security knowledge through Questionnaire Automation and AI features. What began as a way to make compliance possible for a two-person team has become core infrastructure for a much larger GRC function.

Here's how JetBrains deployed Vanta:

Vanta tools and solutions ROI
SOC 2: With Vanta, JetBrains has completed more than five SOC 2 audits with different scopes, including Type 1 and Type 2 reports. Auditors can access policies, evidence, and system data directly in the platform, reducing the need for the security team to gather and send materials manually.
  • 5+ successful SOC 2 audits with different scopes completed (Type 1 and Type 2) since deployment
Trust Center: Trust Center has become one of JetBrains’ most valuable workflows in Vanta. By automating NDA execution through DocuSign and granting access to security documents automatically, it handles nearly all customer security requests with little to no manual intervention. JetBrains enabled the AI Chatbot in their Trust Center to provide more visibility into the frequently asked questions.
  • Nearly all customer security requests are handled automatically with no manual intervention
  • 70% time savings for JetBrains teams on routine NDA execution tasks
  • Salesforce integration provides greater visibility into influenced revenue
Questionnaire Automation: JetBrains has also started using Questionnaire Automation and AI-powered features, including Slack-based access to answers from its Vanta knowledge base. This reduces interruptions to the security team by helping internal stakeholders find answers on their own.
  • 20% time saving on questionnaire completion

As JetBrains’ security organization grew, Vanta scaled with it. Today, the platform supports a broader, more mature GRC operation while continuing to deliver the same core benefit that mattered at the start: saving time.

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"What we saw in support during the POC is exactly what we experience working with Vanta every day.”

Ilya Pleskunin
Security Program Manager, JetBrains
Ilya Pleskunin
Security Program Manager, JetBrains