CASE STUDY
ÉTUDE DE CAS

How Pinpoint turned AI compliance into a market differentiator with Vanta

COMPANY
ENTREPRISE
Pinpoint
LOCATION
EMPLACEMENT
United Kingdom
INDUSTRY
INDUSTRIE
HR tech
PARTNER
PARTENAIRE
EMPLOYEES
EMPLOYÉS
~100
SOLUTION
SOLUTION

SOC 2, ISO 27001, ISO 42001, Trust Center, Vendor Risk Management, Risk Register, Training Automation

VANTA CUSTOMER SINCE
ANNÉES AVEC VANTA
2022
ISO 42001 completed in under three months

Market differentiation thanks to early ISO 42001 adoption

Certifications now drive prospective customers

“With Vanta, compliance becomes a really clear to‑do list for busy people or for people who are stretched across different things.”

Julia Caulfield
Operations Lead, Pinpoint

TL;DR

  • Challenge: Compliance requirements—especially around AI—were becoming a blocker for sales and a drain on a small ops team.
  • Solution: Pinpoint centralized SOC 2, ISO 27001, and ISO 42001 in Vanta, automating compliance to scale with AI and enterprise demand.
  • ROI: ISO 42001 in under three months, dramatically less audit effort, and certifications that now help win deals.

The company

Hiring software built for modern teams

Pinpoint builds applicant tracking software that helps companies manage the entire hiring process—from posting jobs to coordinating interviews. As Pinpoint embedded AI more deeply into its product, proving strong security and responsible AI practices became essential, especially for enterprise buyers.

The challenge

When compliance becomes a sales requirement

As Pinpoint grew, compliance shifted from a back-office task to a front-line sales requirement. Initially, prospects expected certifications like SOC 2 and ISO standards just to start a conversation. And as Pinpoint’s AI capabilities grew, so did customer scrutiny.

Pinpoint needed a way to evolve from baseline certifications to building a scalable, audit-ready compliance program that could keep pace with AI-driven requirements—without increasing operational burden.

The Vanta impact

Turning multiple certifications into a competitive advantage

Pinpoint rolled out Vanta as a single, automated hub for compliance—replacing spreadsheets with always-on frameworks, evidence tracking, training, and risk management.

Vanta tools and solutions ROI
SOC 2 and ISO 27001: Foundational frameworks managed with streamlined evidence collection and clear task tracking.
  • Predictable, low-stress audits
  • No more spreadsheets or manual chasing
ISO 42001: Reused ISO 27001 controls along with templates, gap analysis to streamline compliance.
  • ISO 42001 completed in under three months
  • Early adoption created differentiation in the ATS market
Trust Center: Used as Pinpoint’s default method for sharing its security posture.
  • Less back-and-forth with prospects
Vendor Risk Management: Annual vendor reviews, automated reminders, and a live risk register replace static Excel files.
  • Easier quarterly reviews
  • Better visibility into risk ownership and status
Training automations: Slack-based reminders and one-click acknowledgements replaced bespoke training workflows.
  • Eliminated manual follow-ups
  • Centralized proof for audits

Throughout the onboarding process, Pinpoint leaned on Vanta’s customer success team for audit prep, framework interpretation, and reassurance around edge cases—removing guesswork from compliance decisions.

With continuous compliance in place, Pinpoint now treats certifications—especially ISO 42001—as a growth lever, not a hurdle. As AI regulation evolves and customer expectations rise, Vanta gives the team confidence they’re always ready.

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“If I were to leave companies, I would advocate to bring Vanta with me.”

Julia Caulfield
Operations Lead, Pinpoint
Julia Caulfield
Operations Lead, Pinpoint