Vanta External User Terms of Service
The short version:
- Vanta is a trust management platform that supports customers by making it easier for their vendors and business partners to access, manage, and share security and compliance information.
- Vanta is a service provider to its customers. Vanta’s provision of services to customers is subject to a robust contract between Vanta and customer, including standard confidentiality, security, and privacy safeguards.
- When you access, manage, or share security and compliance information via Vanta with a Vanta customer, Vanta’s activities are governed by that contract, and those safeguards continue to apply.
- These terms and conditions describe how that contract applies to your access, management, and sharing of security and compliance information with a Vanta customer via Vanta.
The long version:
Vanta Inc. (“Vanta”) provides software-as-a-service products (“Vanta Services”) to organizations (“customers”) supporting the access, management and sharing of security and compliance information, including through products such as Vanta’s Trust Center and Vanta Exchange.
The use of the Vanta Services is subject to the Vanta Master Subscription Agreement (available at www.vanta.com/legal/terms) or other similar written agreement for use of the Vanta Services separately agreed between Vanta and the applicable customer. When a customer makes Vanta Services available to a vendor, business partner, or other party (“you”) as an authorized user, Vanta’s role is that of a service provider, and the agreement between Vanta and the customer governs Vanta’s provision of Vanta Services.
These Vanta External User Terms of Service (“Terms”) describe how the Vanta-customer agreement applies to your access and use of Vanta Services through a customer. By accessing or using the Vanta Services, you acknowledge that you have read and understood these Terms.
Your Use of the Vanta Services. When you use a Vanta customer’s instance of the Vanta Services, you may access, manage, or share security and compliance information with that customer. Vanta processes this information as a service provider, to provide the Vanta Services to the Vanta customer with whom you’re interacting. In this context, Vanta’s provision of services is subject to a written agreement (between Vanta and the customer), including limitations on Vanta’s use of any information, confidentiality, and security/privacy obligations. In addition to the information that you provide directly, Vanta may automatically collect certain information about your visit. The information Vanta receives may depend on the applicable customer’s configuration. Vanta uses this information to provide, update, maintain, and protect the Vanta Services. Vanta’s Privacy Policy, available at www.vanta.com/legal/privacy, is hereby incorporated into these Terms by reference.
Restrictions. You may only access and use the Vanta Services for lawful purposes and as permitted by these Terms. You agree not to: (i) use any automated means, including bots, spiders, or scrapers, to access or collect data from the Vanta Services; (ii) attempt to circumvent any access controls or restrictions imposed by the applicable customer or Vanta; (iii) use the Vanta Services for any commercial purpose not authorized by the applicable customer; (iv) upload, post, or transmit any content that infringes any intellectual property or other rights of any party, contains malware or harmful code, or violates applicable law; (v) impersonate any person or entity or misrepresent your affiliation with any person or entity; (vi) interfere with, disrupt, or damage the Vanta Services or any servers or networks connected to the Vanta Services; (vii) decompile, disassemble, or reverse engineer any aspect of the Vanta Services, or attempt to discover the underlying source code or structure of the Vanta Services; or (viii) remove or alter any proprietary notices, labels, or markings on or in the Vanta Services or any content accessed through the Vanta Services.
Registration and Account Security. If you register for an account to access the Vanta Services, you agree to provide accurate, current, and complete registration information and to keep such information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to promptly notify Vanta of any unauthorized use of your account or any other breach of security.
Intellectual Property. All content available through the Vanta Services is the property of Vanta, the applicable customer, or their respective licensors. You may only use such content in connection with your access to the Vanta Services as permitted by these Terms. All rights not expressly granted are reserved. Except as expressly permitted, you may not copy, modify, distribute, sell, or create derivative works from such content. Vanta’s trademarks, logos, and service marks may not be used without Vanta’s prior written permission. All other trademarks appearing through the Vanta Services are the property of their respective owners.
Third-Party Content. The Vanta Services may display content uploaded or provided by customers or other third parties. Vanta does not control, pre-screen, or endorse such content and is not responsible for its accuracy, completeness, reliability, or legality. You agree that you bear all risks associated with your use of or reliance on any third-party content available through the Vanta Services.
User Content and Feedback.
If you upload or submit any content through the Vanta Services, you represent and warrant that you own or have all necessary rights to such content. If you provide Vanta with any feedback, ideas, or suggestions regarding the Vanta Services (“Feedback”), you hereby grant Vanta a royalty-free, worldwide, irrevocable, perpetual, sublicensable license to use and incorporate such Feedback into the Vanta Services without any obligation or compensation to you.
DMCA. Vanta will process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws with respect to any alleged or actual infringement. For more information, please refer to Vanta’s DMCA Notice, available at www.vanta.com/legal/dmca.
Artificial Intelligence Features. Some of the Vanta Services may include AI-powered features. Vanta makes no representations or warranties regarding any outputs generated by such features (“AI Outputs”), including as to their accuracy, quality, completeness, or fitness for any particular purpose. You should not rely solely on AI Outputs and should independently verify any AI Outputs before acting on them.
Disclaimer of Warranties. THE VANTA SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VANTA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NEITHER VANTA NOR ITS CUSTOMERS MAKE ANY REPRESENTATIONS REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT AVAILABLE THROUGH THE VANTA SERVICES.
Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VANTA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR ACCESS TO OR USE OF THE VANTA SERVICES. IN NO EVENT SHALL THE TOTAL LIABILITY OF VANTA TO YOU EXCEED $100.00.
Governing Law. These Terms are governed by the laws of the State of California, without reference to conflict of laws principles. Any disputes arising under these Terms shall be resolved in a court of general jurisdiction in San Francisco County, California, and you hereby consent to the exclusive personal jurisdiction and venue of such courts.
Waiver and Severability. If any provision of these Terms is found to be invalid or unenforceable, such provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. Vanta’s failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Entire Agreement. These Terms constitute the entire agreement between you and Vanta regarding your access to and use of the Vanta Services and supersede all prior understandings regarding the same.
General. Vanta reserves the right to modify or discontinue the Vanta Services, or any part thereof, at any time with or without notice. These Terms may be updated from time to time, and your continued use of the Vanta Services following any update constitutes your acceptance of the revised Terms. You should periodically visit this page to review any revisions.
