Effective date: October 26, 2021
Vanta may collect, generate, and receive Service Data and other information and data (“Other Information”; Service Data and Other Information collectively “Information”)) in a variety of ways:
Service Data will be used by Vanta in accordance with the applicable MSA, Customer’s use of Services functionality, and as required by applicable law. Vanta is a processor of Service Data and Customer is the controller.
In addition, Vanta uses Information in furtherance of our legitimate interests in operating our Services, Websites, and business. More specifically, Vanta uses Information:
Vanta will retain Service Data in accordance with the applicable MSA, Customer’s use of Services functionality, and as required by applicable law.
This section describes how Vanta may share and disclose Information.
Security is critical to Vanta’s mission, and Vanta takes security of data seriously. Vanta uses industry-standard technical and organizational measures to protect Information from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the Information Vanta collects, processes, and stores, and the current state of technology. Given the nature of communications and information processing technology, Vanta cannot guarantee that Information in our care will be absolutely safe from intrusion by others during transmission through the Internet or while stored on our systems or otherwise. When you click a link to a third-party site, you will be leaving our site and Vanta doesn’t control or endorse what is on third-party sites.
To the extent prohibited by applicable law, Vanta does not allow use of our Services and Websites by anyone younger than 16 years old. If Vanta learns that anyone younger than 16 has unlawfully provided Personal Data, Vanta will take steps to delete such information.
Vanta may transfer your Personal Data to countries other than the one in which you live - generally, from locations outside the United States to the United States. Vanta deploys the following safeguards if Vanta transfers Personal Data from jurisdictions with differing data protection laws:
To communicate with our Data Protection Officer, please email email@example.com.
Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information. In general, Customer is the controller of Service Data. In general, Vanta is the processor of Service Data and the controller of Other Information.
Individuals located in certain countries, including the European Economic Area and the United Kingdom, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information. Contact the Customer who controls your Vanta instance for additional access and assistance. That Customer can work with Vanta’s Legal and Customer Success teams to address your concerns.
To the extent that Vanta’s processing of your Personal Data is subject to the General Data Protection Regulation or applicable laws covering the processing of Personal Data such as the UK Data Protection Act and the Brazilian General Data Protection Act (Lei Geral de Proteção de Dados), Vanta relies on its legitimate interests, described above, to process your data. Vanta may also process Other Information that constitutes your Personal Data for direct marketing purposes, and you have a right to object to Vanta’s use of your Personal Data for this purpose at any time.
This section provides additional details about the personal information Vanta collects about California consumers and the rights afforded to them under the California Consumer Privacy Act or “CCPA.”
Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information Vanta collects (including how Vanta uses and disclose this information), to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.
California consumers may make a request pursuant to their rights under the CCPA by contacting us at firstname.lastname@example.org. Vanta will verify your request using the information associated with your account, including email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf.
Subject to applicable law, you also have the right to (i) restrict Vanta’s use of Information that constitutes your Personal Data and (ii) lodge a complaint with your local data protection authority or the Irish Data Protection Commissioner, which is Vanta’s lead supervisory authority in the European Union. If you are a resident of the European Economic Area and believe we maintain your Personal Data within the scope of the General Data Protection Regulation (GDPR), you may direct questions or complaints to email@example.com or to our lead supervisory authority:
Irish Data Protection Commissioner
Office of the Data Protection Commissioner
Canal House, Station Road, Portarlington, Co. Laois, R32 AP23, Ireland
Phone +353 57 868 4757
Fax: +353 57 868 4757
If you are a resident of the United Kingdom and believe we maintain your Personal Data within the scope of the applicable laws relating to personal data in the United Kingdom, you may direct questions or complaints to the UK supervisory authority, the Information Commissioner’s Office.
In compliance with the Privacy Shield Principles, Vanta commits to resolve complaints about our collection or use of your personal information. European Union and/or Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Vanta at firstname.lastname@example.org.
Vanta has further committed to refer unresolved Privacy Shield complaints to JAMS ADR, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit
https://www.jamsadr.com/file-an-eu-us-privacy-shield-claim for more information or to file a complaint. The services of JAMS ADR are provided at no cost to you.
An individual who decides to invoke this arbitration option must take the following steps prior to initiating an arbitration claim: (1) raise the claimed violation directly with Vanta and afford us an opportunity to resolve the issue within the timeframe set forth in Section III.11(d)(i) of the Principles; (2) make use of the independent recourse mechanism under the Principles, which is at no cost to the individual; and (3) raise the issue through their Data Protection Authority to the Department of Commerce and afford the Department of Commerce an opportunity to use best efforts to resolve the issue within the timeframes set forth in the Letter from the International Trade Administration of the Department of Commerce, at no cost to the individual. This arbitration option may not be invoked if the individual’s same claimed violation of the Principles (1) has previously been subject to binding arbitration; (2) was the subject of a final judgment entered in a court action to which the individual was a party; or (3) was previously settled by the parties.
In addition, this option may not be invoked if an EU Data Protection Authority or the Commissioner (1) has authority under Sections III.5 or III.9 of the Principles; or (2) has the authority to resolve the claimed violation directly with Vanta. A DPA’s, or the Commissioner's authority to resolve the same claim against an EU or a Swiss data controller does not alone preclude invocation of this arbitration option against a different legal entity not bound by the DPA or Commissioner's authority.
The Federal Trade Commission has jurisdiction over Vanta’s compliance with the Privacy Shield.
In the context of an onward transfer, Vanta has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. Vanta shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless we prove that we are not responsible for the event giving rise to the damage.
While Vanta is a Privacy Shield participant, Vanta does not rely on Privacy Shield in order to lawfully transfer data from non-US locations into the US.
You may contact us at email@example.com or at our mailing address below:
Attn: Data Privacy Officer
San Francisco, CA 94102