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Vanta is ISO 27001 certified
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March 24, 2022

Vanta is ISO 27001 certified

Vanta is known for providing the fastest path to audit, but beyond that, we’re on a mission to secure the internet. We’ve helped nearly 3,000 companies prove their security and most recently, it was our turn to follow suit. Earlier this month, we received our ISO 27001 certification and along this journey, we learned a lot for our team and for our product.

What is ISO 27001?

ISO 27001 is a globally accepted international standard that was developed to help organizations protect their information and supporting assets in an organized and cost-effective manner through the implementation of an Information Security Management System (ISMS). An ISMS consists of processes, technology, and people that help you protect and manage your organization's information, and your customers’ data, through effective risk management. To pass your ISO 27001 certification audit, all of these controls need to be proven to the auditor, and it can be a lot to take on.

Why we wanted ISO 27001

Like many US-based companies, we pursued ISO 27001 to demonstrate the strength of our security practices to potential customers globally. We have seen firsthand how SOC 2 and ISO 27001 open doors to new business, there was no way we weren’t going to take the extra steps to put our best foot forward while looking to grow internationally.

Our ISO 27001 journey

We took this opportunity to put our product to the test. What usually takes six to 12 months to complete, we did in three. In addition to the time savings, the Vanta platform helped us cut down on the number of people involved and the amount of time they had to dedicate to the process.

Leveraging our platform, only two of our over 200 employees had to spend more than a couple hours on this process – Vanta’s Head of Cybersecurity and Data Privacy, Matt Cooper, and Security Lead, Rob Picard. Other parties involved included Christina Cacioppo, Founder and CEO, Ari Shahdadi, Head of Ops, Biz Dev and People, and Matt Spitz, Head of Engineering, all had to carve out just a couple hours  to review the results of the risk assessment, internal audit, and policy updates and perform the formal management review.

In addition to limiting the amount of human capital required to make it through audit, we saw other big advantages from the platform.

  • Automated guidance: We were prompted for all the evidence we needed - we didn’t have to figure out what was missing on our own. Given the breadth of the ISO 27001 audit, manually tracking what evidence you’ve collected is a pain at best, and nearly impossible at worst. Vanta keeps track of the evidence you’ve uploaded and makes it clear where the gaps are.
  • Visibility: Vanta’s transparent rollout processes made the people management side of compliance painless. We could clearly see who completed their training and accepted policies, and the status of laptops and other equipment, which made it easy to remain compliant throughout the audit.
  • Adaptable processes: Vanta has more than doubled our headcount over the past year, and yet our platform has remained nimble and scaled to fit our needs. As we refreshed policies, pushing them out to the entire company was a frictionless process. And given the growing complexity of our security needs, the ability to define and upload custom evidence ensured we were able to map our policies to the required clauses and controls.

Our takeaways

This wouldn't be an authentic recap of our audit if we didn’t share that even with experts and a highly automated platform - ISO 27001 certification is hard. But that’s what makes this such a coveted standard, becoming ISO 27001 certified is an accomplishment often rewarded with more closed deals and more prospects.

One piece of advice we can offer is to be prepared to speak to the entirety of your ISMS. Vanta makes it clear which policies you have in place. By spending a bit of time reviewing them and the clauses they support, you’ll successfully make your way through the meticulous interview process.

As for the product, we’re not above critquiring ourselves. We identified some UI changes for our status reports, ways to rework the way controls are assigned, and a few improvements to our policy templates which were addressed in a release earlier this month.

Learning from ourselves and the thousands of companies we’ve served is how we continue to innovate, optimize, and build thoughtfully for the future. If you’re interested in pursuing ISO 27001 with the industry’s most experienced automated compliance platform, schedule some time to speak to the Vanta team today.

Vanta's ISO 27001 certificate

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Access Review Stage Content / Functionality
Across all stages
  • Easily create and save a new access review at a point in time
  • View detailed audit evidence of historical access reviews
Setup access review procedures
  • Define a global access review procedure that stakeholders can follow, ensuring consistency and mitigation of human error in reviews
  • Set your access review frequency (monthly, quarterly, etc.) and working period/deadlines
Consolidate account access data from systems
  • Integrate systems using dozens of pre-built integrations, or “connectors”. System account and HRIS data is pulled into Vanta.
  • Upcoming integrations include Zoom and Intercom (account access), and Personio (HRIS)
  • Upload access files from non-integrated systems
  • View and select systems in-scope for the review
Review, approve, and deny user access
  • Select the appropriate systems reviewer and due date
  • Get automatic notifications and reminders to systems reviewer of deadlines
  • Automatic flagging of “risky” employee accounts that have been terminated or switched departments
  • Intuitive interface to see all accounts with access, account accept/deny buttons, and notes section
  • Track progress of individual systems access reviews and see accounts that need to be removed or have access modified
  • Bulk sort, filter, and alter accounts based on account roles and employee title
Assign remediation tasks to system owners
  • Built-in remediation workflow for reviewers to request access changes and for admin to view and manage requests
  • Optional task tracker integration to create tickets for any access changes and provide visibility to the status of tickets and remediation
Verify changes to access
  • Focused view of accounts flagged for access changes for easy tracking and management
  • Automated evidence of remediation completion displayed for integrated systems
  • Manual evidence of remediation can be uploaded for non-integrated systems
Report and re-evaluate results
  • Auditor can log into Vanta to see history of all completed access reviews
  • Internals can see status of reviews in progress and also historical review detail

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PCI Compliance Selection Guide

Determine Your PCI Compliance Level

If your organization processes, stores, or transmits cardholder data, you must comply with the Payment Card Industry Data Security Standard (PCI DSS), a global mandate created by major credit card companies. Compliance is mandatory for any business that accepts credit card payments.

When establishing strategies for implementing and maintaining PCI compliance, your organization needs to understand what constitutes a Merchant or Service Provider, and whether a Self Assessment Questionnaire (SAQ) or Report on Compliance (ROC) is most applicable to your business.

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The PCI Security Standards Council has established the below criteria for Merchant and Service Provider validation. Use these descriptions to help determine the SAQ or ROC that best applies to your organization.

Good news! Vanta supports all of the following compliance levels:


A SAQ A is required for Merchants that do not require the physical presence of a credit card (like an eCommerce, mail, or telephone purchase). This means that the Merchant’s business has fully outsourced all cardholder data processing to PCI DSS compliant third party Service Providers, with no electronic storage, processing, or transmission of any cardholder data on the Merchant’s system or premises.

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A SAQ A-EP is similar to a SAQ A, but is a requirement for Merchants that don't receive cardholder data, but control how cardholder data is redirected to a PCI DSS validated third-party payment processor.

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for service providers

A SAQ D includes over 200 requirements and covers the entirety of PCI DSS compliance. If you are a Service Provider, a SAQ D is the only SAQ you’re eligible to complete.

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A Report on Compliance (ROC) is an annual assessment that determines your organization’s ability to protect cardholder data. If you’re a Merchant that processes over six million transactions annually or a Service Provider that processes more than 300,000 transactions annually, your organization is responsible for both a ROC and an Attestation of Compliance (AOC).

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Learn more about how Vanta can help. You can also find information on PCI compliance levels at the PCI Security Standards Council website or by contacting your payment processing partner.

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